CANCELLATION POLICY
If you have registered for a course but are unable to attend, please see the below policies regarding cancellations, transferring of course to a future training, date.

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CANCELLATIONS

Cancellations are accepted in writing via  email only (contact information is listed below).

For a full refund, written cancellations must be received 15 business days prior to the start date of the training.

Cancellations received 7 business days prior to the start date of the training are entitled to a 50% refund.

Cancellations received less than 7 business days prior to the start date are not entitled to a refund. This policy is due to the high demand in training, which is based on the number of people that have registered as well as space limitations.

If a course is canceled by Deployed Concepts, a full refund will be provided.

 

TRANSFER POLICY
Participants may transfer a registration to the same course at a later date.

Transfers are accepted in writing via email only (contact information is listed below).

Transferred credit for future training is valid for 6 months from the time of the original training.

Transfers may be made up to 15 business days prior to the training start date for no fee.

Transfers can be made up to 7 business days prior for a fee of R500.00 and less than 7 business days prior for a fee of R1000.00.

If a course is canceled by Deployed Concepts, a transfer can be made for a future training with no fee.

Transfers cannot be made after training has started.

 

SUMMARY

Days Prior to Training      Cancellation Fee        Transfer Fee   
15 business days prior     100% refund                 R0.00; transfer is valid for 6 months    
7 business days prior       50% refund                   R500.00; transfer is valid for 6 months    
<7 business days prior    No refund                       R1000.00; transfer is valid for 6 months    
 

CONTACT US
To request a cancellation, transfer, or substitution, contact us in writing via email - info@deployedconcepts.com 

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